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QRadar SOAR: Artifact is not created because the value is invalid

Troubleshooting


Problem

Artifacts might not be created because the artifact value is not correct for the artifact type.

Symptom

Warnings such as this might appear causing scripts and thus playbooks or workflows to fail.
An error occurred while processing the action acknowledgement. Additional information: Unable to run Script 'entities post-process' from Playbook 'Sentinel Incident Sync' due to the following errors: The Script is unable to update the Incident 'Sentinel Incident 123456 - Microsoft Defender Threat Intelligence Analytics' because: The value for the artifact type URL is invalid: www.domain.com.

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSEGM63","label":"IBM Security QRadar SOAR on Cloud"},"ARM Category":[{"code":"a8m0z000000cvuvAAA","label":"Integrations-\u003EAPI"}],"ARM Case Number":"TS015406151","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"},{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSA230","label":"IBM Security QRadar SOAR"},"ARM Category":[{"code":"a8m0z000000cvuvAAA","label":"Integrations-\u003EAPI"}],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"},{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSL2BV","label":"IBM Security QRadar Suite - SOAR"},"ARM Category":[{"code":"a8m0z000000cvuvAAA","label":"Integrations-\u003EAPI"}],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]

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Document Information

Modified date:
13 February 2024

UID

ibm17116832