Troubleshooting
Problem
Receive error the procedure entry point k32getprocessmemoryinfo could not be located in the dynamic link library KERNEL32.dll.
Symptom
Install the Rational DOORS client the first time and receive error when trying to start it. Rational DOORS client not starting:
The procedure entry point k32getprocessmemoryinfo could not be located in the dynamic link library KERNEL32.dll
[{"Product":{"code":"SSKR2T","label":"IBM Engineering Requirements Management DOORS"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Documentation","Platform":[{"code":"PF033","label":"Windows"}],"Version":"9.6.1;9.6.1.1;9.6.1.2;9.6.1.3;9.6.1.4;9.6.1.5;9.6.1.6;9.6.1.7;9.6.1.8;9.6.1.9","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
01 May 2020
UID
swg22008915