IBM Support

QRadar: Full Deploys hang at In Progress or Initializing phase and eventually times out

Troubleshooting


Problem

In QRadar 7.2, a check was created in to determine if searches were running when a Full Deploy changes was started. The user would be prompted that the deploy will cancel these searches and asked if they want to continue. If the Query Server is too busy, this would cause a hang at the In Progress or Initializing phase while this check is done. Eventually this would lead to a Timeout.

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Document Information

Modified date:
19 February 2019

UID

swg22007474