IBM Support

IJ49883: INCORRECT PRINT QUEUE STATUS APPLIES TO AIX 7200-05

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APAR status

  • Closed as program error.

Error description

  • **************************************************************
    * USERS AFFECTED:
    * Systems running the AIX 7200-05 Technology Level with
    * any of the following filesets at or between the given levels:
    * MIN          MAX          FILESET
    * 7.2.5.202    7.2.5.202    bos.rte.printers
      **************************************************************
    * ERROR DESCRIPTION:
    * An incorrect print queue status may be shown after a print
    * job completes.
    *
    * The status shown by commands like 'qchk' and 'lpstat' may
    * continue to show RUNNING instead of returning to READY as
    * expected.
    *
    * The printing subsystem will still be able to process and
    * print new jobs; however, tools that monitor and manage the
    * print queue may have issues.
      **************************************************************
    * RECOMMENDATION:
    * Install APAR IJ49883.
    * Prior to fix availability, an interim fix is available from
    * either
    * ftp://aix.software.ibm.com/aix/ifixes/ij49737/
    * https://aix.software.ibm.com/aix/ifixes/ij49737/
    * The ifix can be installed using Live Update (LU).
    * Installation of the ifix does not require a reboot.
      **************************************************************
    

Local fix

  • N/A
    

Problem summary

  • The print queue status does not change
    from RUNNING to READY after the print
    job is completed.
    It remains as RUNNING, despite no jobs
    being in the queue.
    

Problem conclusion

  • The print queue status related code modified to fix the issue.
    

Temporary fix

  •   *********
      * HIPER *
      *********
    

Comments

  • 7200-05 - use AIX APAR IJ49883
    7300-02 - use AIX APAR IJ49882
    

APAR Information

  • APAR number

    IJ49883

  • Reported component name

    AIX V7.2

  • Reported component ID

    5765CD200

  • Reported release

    720

  • Status

    CLOSED PER

  • HIPER

    YesHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2024-01-29

  • Closed date

    2024-01-29

  • Last modified date

    2024-12-12

  • APAR is sysrouted FROM one or more of the following:

    IJ49737

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    AIX V7.2

  • Fixed component ID

    5765CD200

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SG11S","label":"AIX 7.2 HIPERS- APARs and Fixes"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"720","Line of Business":{"code":"LOB08","label":"Cognitive Systems"}}]

Document Information

Modified date:
13 December 2024