Troubleshooting
Problem
After upgrading, customers may notice an error when trying to use the QRadar web interface.
Symptom
In the QRadar user interface when users interact with menu options, such as drop-down lists can display a Key not defined error.
Example of Browser Error Message
Error [key not defined: qradar.dojoGenericSearchList.error.serverNotResponding.title]
[key not defined: qradar.dojoGenericSearchList.error.serverNotResponding.message]
[{"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"User Interface","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.2","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
21 June 2018
UID
swg21976830