Troubleshooting
Problem
The FNCM deployment failed to upgrade from version 5.5.9 to 5.5.12. After the upgrade, only the CSS pod was running, and the CPE, Navigator, and GraphQL pods were not running. Additionally, the CPE service was created without port 9080 TCP.
Symptom
The log shows that the installed pattern list is empty and the optional components list includes css.
[0;32m "installed_pattern_list: ['']",[0m
[0;32m "optional_components_list: ['css']"[0m
And the CR does not include shared_configuration.sc_deployment_patterns. This is likely because it was originally set to content by default, but the requirement has changed to install only a certain component.
shared_configuration:
external_tls_certificate_secret: null
image_pull_secrets:
- admin.registrykey
root_ca_secret: fncm-root-ca
sc_content_initialization: false
sc_content_verification: false
sc_deployment_context: FNCM
sc_deployment_platform: OCP
sc_deployment_profile_size: small
sc_deployment_type: production
sc_fncm_license_model: ICF.PVUNonProd
sc_image_repository: cp.icr.io
sc_optional_components: css
sc_run_as_user: null
storage_configuration:
sc_fast_file_storage_classname: thin
sc_medium_file_storage_classname: thin
sc_slow_file_storage_classname: thin
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSBYVB","label":"IBM Cloud Pak for Business Automation"},"ARM Category":[{"code":"a8m0z0000001iUZAAY","label":"Operate-\u003EFNCM Install\\Upgrade\\Setup"}],"ARM Case Number":"TS015106108","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"23.0.2"}]
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Document Information
Modified date:
15 January 2024
UID
ibm17107337