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PH59136: Some requests stay in status H:ATT. HSM

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Direct link to fix

Interim Fix P240110 for IBM Sterling Connect:Express for z/OS Version 4.3.0.11

 

APAR status

  • Closed as program error.

Error description

  • a request is registered (request sent from our monitor)

the request file is not on disk but on cassette

the DMS remount tool is called and copies the file onto a
volume
the request is in H:ATT status. HSM and remains in this state.

Local fix

  • 



Problem summary


    

  • Some recalls from HSM may leave requests in a
bad state.

    



Problem conclusion


    

  • Some requests stay in status H:ATT. HSM after a recall was
requested. A timing issue was identified.

A fix is available on Fix Central with IFix P240110

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    PH59136
    • 

  • Reported component name
    STR CON EXP Z/O
    • 

  • Reported component ID
    5655X0300
    • 

  • Reported release
    430
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2024-01-11
    • 

  • Closed date
    2024-01-11
    • 

  • Last modified date
    2024-01-11
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    STR CON EXP Z/O
    • 

  • Fixed component ID
    5655X0300
    • 



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS4PY2","label":"Sterling Connect:Express"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"430","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
              

                                                                    

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            11 January 2024
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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