IBM Support

IJ49699: CALLHOME UPLOAD FAILED WITH CURL (52) ISSUE

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APAR status

  • Closed as program error.

Error description

  • Sometimes callhome upload getting failed due to curl(52) error

Local fix

  • 



Problem summary


    

  • Sometimes callhome upload getting failed due to curl(52) error

    



Problem conclusion


    

  • This problem is fixed in 5.1.9.2
To see all Spectrum Scale APARs and their respective
Fix solutions refer to page:
https://public.dhe.ibm.com/storage/spectrumscale/spectrum_scale_
apars.html

Benefits of the solution:
handled the error return code 52 and added the informative log
message to customer for troubleshooting

Work Around:
None

Problem trigger:
upload large/medium size file using callhome sendfile

Symptom:
Performance Impact/Degradation

Platforms affected:
Linux Only

Functional Area affected:
Callhome

Customer Impact:
Suggested

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IJ49699
    • 

  • Reported component name
    SPEC SCALE STD
    • 

  • Reported component ID
    5737F33AP
    • 

  • Reported release
    519
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2024-01-10
    • 

  • Closed date
    2024-01-10
    • 

  • Last modified date
    2024-01-10
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    SPEC SCALE STD
    • 

  • Fixed component ID
    5737F33AP
    • 



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"STXKQY"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"519","Line of Business":{"code":"LOB26","label":"Storage"}}]
              

                                                                    

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            11 January 2024
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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