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JazzSM DASH - Installation Manager upgrade failure: "ERROR: Installation Manager x.xx (internal version: x.x.x) is already installed ...

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Summary

An Installation Manager upgrade attempt using the command "userinstc -acceptLicense" is failing with the message:
"ERROR: Installation Manager 1.8.9 (internal version: 1.8.9000.20180313_1417) is already installed at location "/apps/IBM/InstallationManager/eclipse" and is using "/apps/IBM/IIMdL" for its data location. When installing an Installation Manager, the same data location must be used. The current data location "/home/smadmin/var/ibm/InstallationManager" is not the same data location.

00:00.32 ERROR [main] com.ibm.cic.agent.core.application.HeadlessApplication run

Installation Manager 1.x.x (internal version: 1....) is already installed at location "/apps/IBM/InstallationManager/eclipse" and is using "/apps/IBM/IIMdL" for its data location. When installing an Installation Manager, the same data location must be used. The current data location "/home/netcool/var/ibm/InstallationManager" is not the same data location."

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSSHTQ","label":"Tivoli Netcool\/OMNIbus"},"ARM Category":[{"code":"a8m0z000000blKHAAY","label":"WebGUI-\u003EJazzSM-\u003EInstallation-\u003EUpgrade"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]

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Document Information

Modified date:
09 May 2025

UID

ibm17106723

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