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QRadar: IMM2 browser access is working, but remote console access is blocked

Troubleshooting


Problem

IMM2 browser access is working. However, access to "use the browser client" for remote control is blocked.  The window pop-up opens but shows that the page is blocked.

Symptom

After selecting a browser client for IMM2 remote control access as shown in the screen capture, the pop-up window appears but shows blocked.
selecting browser client

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"ARM Category":[{"code":"a8m0z000000cwtcAAA","label":"Hardware"}],"ARM Case Number":"TS014791766","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]

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Document Information

Modified date:
29 December 2023

UID

ibm17103657