Troubleshooting
Problem
Errors, similar to the following can be seen in the /var/log/qradar.error file:
[ecs-ep.ecs-ep] [<ecs-ep_thread_id>/SequentialEventDispatcher] com.q1labs.semsources.cre.CustomRule: [ERROR] [NOT:0000003000][x.x.x.x/- -] [-/- -]The Custom Rule ID is #111003, Rule Name is: Excessive Firewall Denies from Local Host followed by Exploit: null
[ecs-ep.ecs-ep] [<ecs-ep_thread_id>/SequentialEventDispatcher] java.lang.NullPointerException
...
[ecs-ep.ecs-ep] [<ecs-ep_thread_id>/SequentialEventDispatcher] com.q1labs.semsources.cre.CustomRuleReader: [ERROR] [NOT:0000003000][x.x.x.x/- -] [-/- -]Exception parsing rule #111003.
[ecs-ep.ecs-ep] [<ecs-ep_thread_id>/SequentialEventDispatcher] java.lang.Exception: java.lang.NullPointerException
...
[ecs-ep.ecs-ep] [<ecs-ep_thread_id>/SequentialEventDispatcher] Caused by:
[ecs-ep.ecs-ep] [<ecs-ep_thread_id>/SequentialEventDispatcher] java.lang.NullPointerException
...
[ecs-ep.ecs-ep] [<ecs-ep_thread_id>/SequentialEventDispatcher] com.q1labs.semsources.cre.tests.refdata.RefDataCollections: [ERROR] [NOT:0000003000][x.x.x.x/- -] [-/- -]Unable to find Reference Data Collection with ID = 143
Any rules listed in the error trace will not be loaded into the Custom Rule Engine running configuration and will not fire. These rules are identified by ID and rule name in the following part of the trace:
The Custom Rule ID is #111003, Rule Name is: Excessive Firewall Denies from Local Host followed by Exploit
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSV4BL","label":"IBM QRadar"},"ARM Category":[{"code":"a8m0z000000cwtrAAA","label":"Rules"}],"ARM Case Number":"TS013742893","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"},{"Product":{"code":"SSTZMA","label":"QRadar Appliance Hardware"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
17 April 2024
UID
ibm17103047