Troubleshooting
Problem
The user added the Internet Threat Information Center (XForce) to their dashboard, but an RSS error message is displayed.
Symptom
The dashboard item shows the following error:
There was an error downloading the RSS feed for
The log file in /var/log/qradar.log shows the following message:
Sep 5 08:29:14 IP Address [tomcat] [admin@IP Address (1005) /console/JSON-RPC/QRadar.getXForceFeedItem QRadar.getXForceFeedItem] com.q1labs.qradar.ui.dashboard.RssFeedItem: [WARN] [NOT:0000004000][IP Address/- -] [-/- -]Proxy request failed. Falling back to default HTTP request.
[{"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Dashboard","Platform":[{"code":"PF016","label":"Linux"}],"Version":"7.3;7.2","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
21 June 2018
UID
swg21683598