IBM Support

Visualizations from a dashboard are missing entirely when embedded on a webpage

Troubleshooting


Problem

You can retrieve a snippet of HTML code to embed one or more visualization from a dashboard in Cognos Analytics in an HTML file for your custom webpage or application. When the webpage is loaded one or more visualizations can appear missing entirely under some conditions.

Symptom

Embedded visualizations do not appear when embedded on a webpage. There is no trace of any visualization elements and there is no prompt for authentication.

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"ARM Category":[{"code":"a8m0z0000001jleAAA","label":"Dashboard"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"12.0.2;and future releases"},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Document Information

Modified date:
15 January 2026

UID

ibm17099739