Troubleshooting
Problem
The auth-idp pod crashes due to an npm EACCES error.
Symptom
You see the following message in the auth-idp pod logs:
2023-12-01 07:19:38,756 INFO reaped unknown pid 10933 (exit status 0)
npm ERR! code EACCES
npm ERR! syscall mkdir
npm ERR! path /.npm
npm ERR! errno -13
npm ERR!
npm ERR! Your cache folder contains root-owned files, due to a bug in
npm ERR! previous versions of npm which has since been addressed.
npm ERR!
npm ERR! To permanently fix this problem, please run:
npm ERR! sudo chown -R 1000710000:0 "/.npm"
npm ERR! A complete log of this run can be found in:
[2023-12-01T07:19:39.558Z] INFO: platform-auth-service/11013 on auth-idp-7f75dc5755-7kfzk: auth boot
2023-12-01 07:19:39,561 INFO exited: 02-directory-service (exit status 243; not expected)
2023-12-01 07:19:39,563 INFO spawned: '02-directory-service' with pid 11031
2023-12-01 07:19:40,564 INFO success: 02-directory-service entered RUNNING state, process has stayed up for > than 1 seconds (startsecs)
2023-12-01 07:19:40,565 INFO reaped unknown pid 10885 (exit status 0)
Document Location
Worldwide
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Document Information
Modified date:
14 December 2023
UID
ibm17096695