IBM Support

QRadar SOAR: Invalid host name causes App Host/Edge Gateway problems

Troubleshooting


Problem

An App Host/Edge Gateway connected to IBM QRadar SOAR did not work properly after the virtual machine was cloned and a new virtual machine used the cloned image.

Symptom

The App Host/Edge Gateway would not create the cni0 interface successfully so the App Host/Edge Gateway did not show as on line and the pods did not start as expected. No applications worked.

Document Location

Worldwide

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Document Information

Modified date:
13 December 2023

UID

ibm17096406