Troubleshooting
Problem
An IBM MQ Managed File Transfer (MFT) agent, database logger or other command is reporting a problem or failing to work properly, and you need to collect MustGather data to find a solution.
Environment
Resolving The Problem
++ FYI (starting on 14-Aug-2023)
Review the information in the Collecting information for Managed File Transfer problems in the MQ sections of IBM Documentation, and send the relevant data to IBM Support for analysis.
The URIs for the topics are shown below:
https://www.ibm.com/docs/en/ibm-mq/9.1?topic=multiplatforms-collecting-information-managed-file-transfer-problems
https://www.ibm.com/docs/en/ibm-mq/9.1?topic=multiplatforms-collecting-information-managed-file-transfer-problems
MQ MFT 9.1:
Collecting information for Managed File Transfer problems
Collecting information for Managed File Transfer problems
MQ MFT 9.2:
Collecting information for Managed File Transfer problems
Collecting information for Managed File Transfer problems
Collecting information for Managed File Transfer problems
+++
[{"Type":"MASTER","Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYHRD","label":"IBM MQ"},"ARM Category":[{"code":"a8m0z000000cvgyAAA","label":"MFT"}],"ARM Case Number":"TS013848834","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]
Product Synonym
IBMMQ WebSphere MQ File Transfer Edition WMQFTE WMQ FTE
Was this topic helpful?
Document Information
Modified date:
15 August 2023
UID
swg21599033