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STAP upgrade failed with "Invalid STAP_TAP_IP"

Troubleshooting


Problem

STAP upgrade from version 11.2 to 11.5 was failing with the following error in the central_logger.log
Sending STATUS msg to server (-1,GIM - Failure point : install  (Can't install STAP-11.5.2.0_r113723_1-1700476211 :
Invalid STAP_TAP_IP (tap_ip) dbserver_hostname at /guardium/modules/STAP/11.5.2.0_r113723_1-1700476211/rc line 746. (errno: 255)
Failure location :  at /guardium/modules/GIM/11.5.2.0_r113723_1-1698953468/GIM.pm line 800.). Recovered successfully, SPECIAL_OPS=>)

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSMPHH","label":"IBM Security Guardium"},"ARM Category":[{"code":"a8m0z000000Gp0IAAS","label":"STAP"}],"ARM Case Number":"TS014774951","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]

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Document Information

Modified date:
27 November 2023

UID

ibm17083262