Troubleshooting
Problem
IBM Maximo Manage application in IBM Maximo Application Suite fails to load data in Grafana dashboard panels due to frequently changing Red Hat OpenShift Container Platform (OCP)-dependent metric queries.
Symptom
- After an OpenShift Container Platform upgrade, the Grafana dashboard panels display 'No Data'.
- If the original query is changed, the metrics query in the OpenShift Container Platform environment does not work when you navigate to Observe > Metrics and then click Run queries.
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLPL8","label":"IBM Maximo Manage"},"ARM Category":[{"code":"a8m3p000000hAeaAAE","label":"Maximo Application Suite-\u003EMAS Applications-\u003EManage"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"},{"Product":{"code":"SSRHPA","label":"IBM Maximo Application Suite"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSWT9A","label":"IBM Control Desk"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
07 November 2025
UID
ibm17082629