IBM Support

Collect IBM MQ MustGather data to solve dead letter queue problems on Linux, UNIX, Windows and IBM i

Troubleshooting


Problem

An IBM MQ queue manager is placing messages on its dead-letter queue (DLQ), and you need to collect the MustGather data to find a solution.

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSYHRD","label":"IBM MQ"},"ARM Category":[{"code":"a8m0z00000008QrAAI","label":"Configuration-\u003EDead Letter Queue"}],"ARM Case Number":"TS019140875","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"9.2.0;9.3.0;9.4.0"}]

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Document Information

Modified date:
26 August 2025

UID

swg21290897