IBM Support

AMQ4739 Windows uninstall fails for IBM MQ

Troubleshooting


Problem

You verify that the MQ service is stopped, and that all processes connected to MQ have ended.
You uninstall MQ for Windows, and receive a pop-up reporting AMQ4739.

Symptom

AMQ4739 One or more problems occurred. Review the trace and or log file for details.

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSYHRD","label":"IBM MQ"},"ARM Category":[{"code":"a8m0z00000008IuAAI","label":"Install-\u003EPlatforms-\u003EWindows"}],"ARM Case Number":"TS019828725","Platform":[{"code":"PF033","label":"Windows"}],"Version":"9.2.0;9.3.0;9.4.0"}]

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Document Information

Modified date:
28 August 2025

UID

swg21259992