Troubleshooting
Problem
For problem analysis of IBM Storage Systems it is essential to exactly understand the problem and the impact to the environment. The attached document is requesting detailed information about the involved hard- and software products, executed actions and the time frame of the incident. It helps the IT administrator to create a detailed description of the issue. This helps IBM support to get a clear understanding of the situation and reduces the time of analysis by focussing on the described devices and timestamps.
Resolving The Problem
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[{"Product":{"code":"HW2F2","label":"Disk systems->DS5300"},"Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Component":"Not Applicable","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"Not Applicable","Edition":"","Line of Business":{"code":"","label":""}}]
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Document Information
Modified date:
07 August 2018
UID
ssg1S1005381