Troubleshooting
Problem
When configuring the System Backup in the Guardium UI, you might get an error when you try the Test Connection.
The error reads:
Cannot open the pool at this address. Failed to authenticate PEA data (Note: a valid address should be a comma-separated list of IP addresses or DNS names with or without a following credential.)
Symptom
Upon clicking Test Connection, this error can appear:
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSMPHH","label":"IBM Security Guardium"},"ARM Category":[{"code":"a8m0z0000001es6AAA","label":"BACKUP RESTORE"}],"ARM Case Number":"TS014627325","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]
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Historical Number
TS014627325
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Document Information
Modified date:
08 November 2023
UID
ibm17069221