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MySQL database connection error: MySQL XQE-DS-0006 Unable to logon to the data source. Communications link failure The last packet sent successfully to the server was 0 milliseconds ago. The driver has not received any packets from the server.

Troubleshooting


Problem

Error testing MySQL database connection in Cognos Analytics Administration:
"MySQL XQE-DS-0006 Unable to log on to the data source. Communications link failure The last packet sent successfully to the server was 0 milliseconds ago. The driver has not received any packets from the server..."

Document Location

Worldwide

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Document Information

Modified date:
15 January 2026

UID

ibm17068657