Troubleshooting
Problem
Installation of IBM Cloud Pak for Business Automation (starter) on ROSA fails, eventhough all prerequisites are met and the IBM License Service operator is running.
IBM Documentation installation:
https://www.ibm.com/docs/en/cloud-paks/cp-biz-automation/23.0.1?topic=deployments-installing-cp4ba-filenet-content-manager-starter-deployment
https://www.ibm.com/docs/en/cloud-paks/cp-biz-automation/23.0.1?topic=deployments-installing-cp4ba-filenet-content-manager-starter-deployment
However, the prerequisites deployment fails with the message "Foundation instance content failed to pass in Ready status." Additionally, the ConfigMap containing the routes information does not appear.
Symptom
IBM Cloud Pak for Business Automation FileNet Content Manager Deployment overview:
FAIL - Prerequisites Deployment failed
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Foundation instance content failed to pass in Ready status.
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Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSBYVB","label":"IBM Cloud Pak for Business Automation"},"ARM Category":[{"code":"a8m0z0000001iUZAAY","label":"Operate-\u003EFNCM Install\\Upgrade\\Setup"}],"ARM Case Number":"TS014585824","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"23.0.1"}]
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Document Information
Modified date:
31 October 2023
UID
ibm17063531