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Webview2 Runtime error is prompted at the first time opens a DOORS module

Troubleshooting


Problem

The error 'The WebView2 Runtime is not installed on this machine. Download and install the WebView 2 Runtime from the Microsoft Website.' occurs at the first time opens a DOORS module.

Symptom

The error 'The WebView2 Runtime is not installed on this machine. Download and install the WebView 2 Runtime from the Microsoft Website.' occurs at the first time opens a DOORS module. The error occurs upgrading to or install DOORS 9.7.2.7.

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSKR2T","label":"IBM Engineering Requirements Management DOORS"},"ARM Category":[{"code":"a8m50000000L3D6AAK","label":"ERM DOORS"}],"ARM Case Number":"TS013861051","Platform":[{"code":"PF033","label":"Windows"}],"Version":"9.7.2"}]

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Document Information

Modified date:
31 December 2023

UID

ibm17058399