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Unable to provision the node due to missing driver for pxe.

Troubleshooting


Problem

Unable to provision the node due to missing driver for pxe.

Symptom

Unable to provision the node due to missing driver for pxe.
The error on the screen :
- waiting for device with <mac.add.rr.e.ss> to appear...ERROR
- unable to find boot device (the nbroot is missing the driver for the nic?)
error1.png

Cause

The default genesis network driver module with the build 1040 version PHPC/PCMSE does not have the necessary version of the driver ( ixgbe.ko )

Environment

Head node was x3650
Computenode: idataplex server with 10Gig Addon NIC (Intel X520-2 with chipset Intel 82599EB)

Diagnosing The Problem

Compute node does not have the proper driver for add-on network card therefore there was no ethernet interface configured once genesis kernel is loaded
(Alt+F2 on compute node AMM shows no eth interface)
image-2014-09-02 09_53_57.png

Resolving The Problem


The xCAT-Genesis package needs to be upgraded to a later version after which the compute node provisioned successfully.

(Fix ID: 233196)

Link to build 233196 patch to update genesis source package:
http://www-933.ibm.com/support/fixcentral/swg/selectFixes?product=ibm/Other+software/Platform+Cluster+Manager&release=4.1.1.1&platform=All&function=fixId&fixids=pcmse-4.1.1.1-build233196&includeSupersedes=0

While following the readme file for applying the fix please note the following step that needs to be performed under installation step for RHEL (section 4.1.7).
For RHEL:
# yum update
# rpm -ivh /install/kits/kit-phpc-4.1.1.1/core/xcat-dep/xCAT-genesis-base-x86_64-2.8-snap201404032124.noarch.rpm
# mknb x86_64

[{"Product":{"code":"SSZUCA","label":"IBM Spectrum Cluster Foundation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Drivers","Platform":[{"code":"PF016","label":"Linux"}],"Version":"4.1.0;4.1.1","Edition":"Standard","Line of Business":{"code":"LOB10","label":"Data and AI"}},{"Product":{"code":"SSENRW","label":"Platform HPC for System x"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Drivers","Platform":[{"code":"PF016","label":"Linux"}],"Version":"4.1.1","Edition":"Standard","Line of Business":{"code":"LOB10","label":"Data and AI"}},{"Product":{"code":"SSZUCA","label":"IBM Spectrum Cluster Foundation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":null,"Platform":[{"code":"","label":null}],"Version":"","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
16 September 2018

UID

isg3T1021680