Troubleshooting
Problem
While configuring and starting DOORS Web Access for compliance with NIST SP 800-131A,
the catalina.out log file contains the exception.
org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun Error running socket processor
java.lang.NullPointerException
at com.ibm.crypto.fips.provider.RSAPSSSignature.b(Unknown Source)
at com.ibm.crypto.fips.provider.RSAPSSSignature.c(Unknown Source)
at com.ibm.crypto.fips.provider.RSAPSSSignature.engineSign(Unknown Source)
at java.security.Signature$Delegate.engineSign(Signature.java:1391)
at java.security.Signature.sign(Signature.java:704)
at com.ibm.jsse2.a8.c(a8.java:87)
at com.ibm.jsse2.Q$d.<init>(Q$d.java:8)
at com.ibm.jsse2.Q$c.produce(Q$c.java:7)
at com.ibm.jsse2.G$e.a(G$e.java:14)
at com.ibm.jsse2.G$b.a(G$b.java:44)
at com.ibm.jsse2.G$b.consume(G$b.java:40)
at com.ibm.jsse2.p.consume(p.java:58)
Symptom
Users cannot access DOORS Web Access by using secure protocol (9443 *)
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSYQCV","label":"IBM Engineering Requirements Management DOORS Web Access"},"ARM Category":[{"code":"a8m50000000CipQAAS","label":"ERM DOORS-\u003ESecurity"}],"ARM Case Number":"TS013593431","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"9.7.2"}]
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Document Information
Modified date:
16 October 2023
UID
ibm17052681