IBM Support

Turbo Integrator (TI) process using a Microsoft SQL Server data source appears to hang

Troubleshooting


Problem

A TI process that worked in a previous version of IBM Planning Analytics appears to hang on the call to the underlying data source.

Symptom

There are a few symptoms that can be observed:
  • tm1odbcproxy64.exe PID running in Task Manager on the server where the TI is being executed
  • SQLAPI and/or ODBC traces indicate the TI is waiting on results from SQLExecDirectW
  • TI worked previously in previous versions of Planning Analytics such as 2.0.9.9
  • SQL statement uses a view with an underlying stored procedure, directly calls a stored procedure, or uses cursors

Document Location

Worldwide

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Document Information

Modified date:
10 October 2023

UID

ibm17049230