Troubleshooting
Problem
After restarting cluster, several pods failed in ImagePullBackOff state with "You are not authorized to access the specified resource." error.
oc get pod -A -o wide | grep -Ev '([[:digit:]])/\\1.*Running|Completed'
NAMESPACE NAME READY STATUS RESTARTS AGE
cpd-instance ax-cdsx-jupyter-notebooks-converter-deploy-55759c4499-nj9tm 0/1 ErrImagePull 0 67s
cpd-instance ax-cdsx-notebooks-job-manager-deploy-85d4b7b9d9-b8tz7 0/1 ImagePullBackOff 0 61s
cpd-instance ax-wdp-notebooks-api-deploy-857658f8fb-7ssl7 0/1 ErrImagePull 0 43s
cpd-instance ax-ws-notebooks-ui-deploy-74c5c9fccc-5t5f9 0/1 ImagePullBackOff 0 37s
oc describe pod
Warning Failed 56s (x4 over 2m24s) kubelet Failed to pull image "cp.icr.io/cp/cpd/jupyter-notebooks-converter@sha256:34a6fe4f062c2f133fdd33e735a70d85f4e902f89b835caa034f2042554401dd": rpc error: code = Unknown desc = Error reading manifest sha256:34a6fe4f062c2f133fdd33e735a70d85f4e902f89b835caa034f2042554401dd in cp.icr.io/cp/cpd/jupyter-notebooks-converter: denied: You are not authorized to access the specified resource. See https://cloud.ibm.com/docs/Registry?topic=Registry-troubleshoot-access-denied
podman login cp.icr.io -u cp -p <apikey>
--> login ok
podman pull cp.icr.io/cp/cpd/jupyter-notebooks-converter@sha256:34a6fe4f062c2f133fdd33e735a70d85f4e902f89b835caa034f2042554401dd
--> same error
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSHGYS","label":"IBM Cloud Pak for Data"},"ARM Category":[{"code":"a8m3p000000UoSFAA0","label":"Installation-\u003EEntitlement Key"}],"ARM Case Number":"TS014108704","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"},{"Type":"MASTER","Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSHGYS","label":"IBM Cloud Pak for Data"},"ARM Category":[{"code":"a8m3p000000UoSFAA0","label":"Installation-\u003EEntitlement Key"}],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]
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Document Information
Modified date:
05 October 2023
UID
ibm17047615