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Loading RTCP page results in error: File corrupted while reading record: null. Possible solution: use the recovery tool [90030-197]

Troubleshooting


Problem

Attempts to load IBM® Rational® Test Control Panel homepage results in error: Failed to initialize pool: File corrupted while reading record: null. Possible solution: use the recovery tool [90030-197]

Symptom

Console log displays following error.
Caused by: org.springframework.beans.BeanInstantiationException: Failed to instantiate [com.greenhat.server.container.server.ServerDetailServiceImpl]: Constructor threw exception; nested exception is <openjpa-3.1.2-r66d2a72 nonfatal general error> org.apache.openjpa.persistence.PersistenceException: Failed to initialize pool: File corrupted while reading record: null. Possible solution: use the recovery tool [90030-197]
    at org.springframework.beans.BeanUtils.instantiateClass(BeanUtils.java:154)
    at org.springframework.beans.factory.support.SimpleInstantiationStrategy.instantiate(SimpleInstantiationStrategy.java:122)
    at org.springframework.beans.factory.support.ConstructorResolver.autowireConstructor(ConstructorResolver.java:271)
    ... 28 more

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSBLQQ","label":"IBM Rational Test Workbench"},"ARM Category":[{"code":"a8m0z000000boGwAAI","label":"Integration Tester-\u003ERTCP"}],"ARM Case Number":"","Platform":[{"code":"PF033","label":"Windows"}],"Version":"All Versions"}]

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Document Information

Modified date:
05 October 2023

UID

ibm17046961