Troubleshooting
Problem
After Auto Updates run, this message appears in the dashboard, "Automatic updates installed with errors".
Symptom
Look at the Auto Update log in the User Interface. In the browser, go to the Admin tab, click Auto Update. Then, click View Log
Some or all of these errors appear in the log:
[ERROR] Could not download dau//feeds/7.3/remotenet.conf.gz.
[INFO] /store/autoupdates/dau//feeds/7.3/remotenet.conf.gz. doesn't exist!
[ERROR] Could not download dau//feeds/7.3/supportability-tools.rpm.gz.
[INFO] /store/autoupdates/dau//feeds/7.3/supportability-tools.rpm.gz doesn't exist!
[ERROR] Could not download dau//feeds/7.3/supportability-data.rpm.gz.
[INFO] /store/autoupdates/dau//feeds/7.3/supportability-data.rpm.gz doesn't exist!
[ERROR] Could not download wau/configuration/7/signatures.xml.gz.
[INFO] /store/autoupdates/wau/configuration/7/signatures.xml.gz doesn't exist!
[ERROR] Could not download wau/configuration/7/geodata.conf.gz.
[INFO] /store/autoupdates/wau/configuration/7/geodata.conf.gz doesn't exist!
[ERROR] Could not download wau/configuration/7/socialnet.list.gz.
[INFO] /store/autoupdates/wau/configuration/7/socialnet.list.gz doesn't exist!
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSV4BL","label":"IBM QRadar"},"ARM Category":[{"code":"a8m0z000000cwtDAAQ","label":"Auto Update"}],"ARM Case Number":"TS014151548","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"},{"Product":{"code":"SSTZMA","label":"QRadar Appliance Hardware"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
29 September 2023
UID
ibm17033073