IBM Support

QRadar: Data to be provided to the QRadar support team to troubleshoot email related issues

Question & Answer


Question

What information does the IBM QRadar Support team require to effectively diagnose an email issue in QRadar?

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"ARM Category":[{"code":"a8m0z000000cwthAAA","label":"Offenses"},{"code":"a8m0z000000cwtmAAA","label":"Reports"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]

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Document Information

Modified date:
14 November 2023

UID

ibm17033024