IBM Support

Control Center install error, JRE libraries are missing

Troubleshooting


Problem

When I run the CCInstall64.bin file I'm seeing an error stating "JRE libraries are missing or not compatible

Symptom

Can not complete the Control Center install on server

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSJC3O","label":"IBM Sterling Control Center Monitor"},"ARM Category":[{"code":"a8m0z000000cwW4AAI","label":"INSTALLATION PROBLEM"}],"ARM Case Number":"TS014062408","Platform":[{"code":"PF016","label":"Linux"}],"Version":"6.2.1;6.3.0;and future releases"}]

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Document Information

Modified date:
12 September 2023

UID

ibm17031750