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IT25404: VERY SLOW RESPONSE BY THE "READ STERLINGCONNECTDIRECTNETMAPSXRES" REST API

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APAR status

  • Closed as program error.

Error description

  • When you clisck to open the "Read
    SterlingConnectDirectNetmapsXrefs" REST API, it takes a very
    long time to open. The same results occur when
    using a Java application and a Webapp to run the REST API.
    The time taken varies depending on the number of netmap xrefs
    that exist in the system.
    

Local fix

  • STRRTC - 569409
    LB/NM
    
    Circumvention:   No workaround available
    

Problem summary

  • Users Affected:
    All
    
    Problem Description:
    Experiencing slow response and latency after launching REST API
    "Read SterlingConnectDirectNetmapsXrefs" from the Web Service
    Console. It takes 45 minutes for the Netmap Xrefs to list.
    
    
    Platforms Affected:
    All
    

Problem conclusion

  • Resolution Summary:
    
    A code fix is provided.
    
    Delivered In:
    5020603_6
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT25404

  • Reported component name

    STR B2B INTEGRA

  • Reported component ID

    5725D0600

  • Reported release

    526

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-06-18

  • Closed date

    2018-07-12

  • Last modified date

    2018-07-13

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR B2B INTEGRA

  • Fixed component ID

    5725D0600

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"Sterling B2B Integrator"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.2.6","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
11 September 2023