IBM Support

How to open an AHA Tool! idea for product Instana?

Question & Answer


Question

You have an idea for a product feature/direction – what to do?

Answer

Introducing Aha! for an idea!
Submit your idea at this link: https://automation-management.ideas.ibm.com/?project=INSTANA

Our process for capturing ideas from our customers:
  • As ideas are submitted, they will be available for all customers to review.
  • Customers will vote on eligible ideas to rank them (VOTE!).
  • We will maintain the status and ranking of ideas to provide transparency in our pipeline.
  • We will respond to new Ideas within 30 days by moving them into the Under review status.
  • Within 90 days, we will move new ideas from Under review to one of 5 statuses:
    1. Needs more information — more information is needed to assess the Idea.
    2. In development — the Idea is for a feature that is currently being worked on by Instana.
    3. Planned for future release — the Idea is for a feature that is planned for Instana.
    4. Future consideration — the Idea is for a feature that is in Instana’s unprioritized backlog and may come to Instana.
    5. Not under consideration — the Idea is for a feature that does not align with Instana’s strategy and vision and will not be considered.
Instructions to submit an idea for a product feature/direction – sign in.
new_idea
  1. Sign in or create your IBM ID.
  2. Once Logged in, you can create your first Idea.
Instructions to add an idea.
add_an_idea
  1. Choose IBM Observability by Instana.
  2. Give a relevant title so that other customers can quickly identify and explore.
  3. Choose a category from the list.
  4. Provide idea details:
    1. Describe the current situation and impact.
    2. Describe the desired outcome.
    3. Describe the benefits of change.
    4. Describe the negative effects without change.
Instructions to add additional details and submit.

additional_info
  1. Add your TAM email address here
  2. Company name
  3. Add any additional contact email
  4. Priority (please assess accordingly)
  5. Provide your time expectation
  6. Industry
  7. Select “ADD IDEA” button!

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Document Information

Modified date:
31 August 2023

UID

ibm17029979

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