IBM Support

PH56551: TRANSACTION NET SERVER TIME INCORRECTLY REPORTED AS 0 WHEN NESTING TRANSACTIONS

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APAR status

  • Closed as program error.

Error description

  • A customer discovered that a transaction's Net Server Time is
    being reported as 0 even though the transaction includes an HTTP
    page that has a non-zero response time.
    
    A transaction's Net Server Time (in the Transaction Report)
    should correspond to the summation of the page response times
    for all HTTP pages in the transaction.  In the case where the
    transaction is inside an HTTP page (i.e. it does not include a
    full page), the Net Server Time will be 0.
    
    If transactions are nested like:
    
         OuterTransaction
            HTTP_Page_One
              InnerTransaction
    
    then the Net Server Time for both the OuterTransaction and
    InnerTransaction will be 0.  The expectation is that the Net
    Server Time for OuterTransaction should be the same as the
    response time for HTTP_Page_One and that the Net Server Time for
    InnerTransaction would be 0.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * RPT Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • Fixed
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH56551

  • Reported component name

    PERF TESTER WIN

  • Reported component ID

    5724J9601

  • Reported release

    A21

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2023-08-25

  • Closed date

    2023-12-20

  • Last modified date

    2023-12-20

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    PERF TESTER WIN

  • Fixed component ID

    5724J9601

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSMMM5","label":"Rational Performance Tester"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A21","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
20 December 2023