Troubleshooting
Problem
Steps to resolve defect IJ25819, "java.lang.NoClassDefFoundError" exception.
Symptom
- The ecs-ec-Ingress service can fail to load properly due to:
NOTE: When the ecs-ec-ingress service fails to load, events are not being collected or processed by QRadar.Error : java.lang.NoClassDefFoundError: com.amazonaws.auth.AWSCredentialsProvider - Error from /var/log/qradara.log indicating a missing class (java.lang.NoClassDefFoundError):
Oct 2 22:52:46 ::ffff:10.204.251.206 [ecs-ec-ingress.ecs-ec-ingress] [Thread-20] Caused by: java.lang.NoClassDefFoundError: com.amazonaws.services.securitytoken.model.AWSSecurityTokenServiceException
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"ARM Category":[{"code":"a8m0z000000cwt0AAA","label":"Log Source"}],"ARM Case Number":"","Platform":[{"code":"PF016","label":"Linux"}],"Version":"All Versions"}]
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Document Information
Modified date:
18 September 2023
UID
ibm17028900