IBM Support

PH56011: VIEWING STEP OUTPUT LOG RESULTS IN BLANK/EMPTY SCREEN

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APAR status

  • Closed as program error.

Error description

  • In a Distributed Front-End server, step output log remains empty
    until step is finished
    If they browse to UCD WEB UI, from backend Servers, they don't
    have the issue
    
    Log Error
    DEBUG https-jsse-nio-0.0.0.0-443-exec-7
    com.urbancode.ds.web.rest.logs.LogViewResource - Failed to
    request live log upload
    java.lang.NullPointerException
        at
    com.urbancode.ds.plugin.PluginExecutionService.requestLogUpload(
    PluginExecutionService.java:102)
        at
    com.urbancode.ds.web.rest.logs.LogViewResource.downloadActivityL
    ogFile(LogViewResource.java:362)
        at
    com.urbancode.ds.web.rest.logs.LogViewResource_$$_jvste9a_b._d3d
    ownloadActivityLogFile(LogViewResource_$$_jvste9a_b.java)
        at sun.reflect.GeneratedMethodAccessor142.invoke(Unknown
    Source)
        at
    sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethod
    AccessorImpl.java:43)
        at java.lang.reflect.Method.invoke(Method.java:498)
        at
    org.glassfish.hk2.utilities.reflection.ReflectionHelper.invoke(R
    eflectionHelper.java:1264)
        at
    org.jvnet.hk2.internal.MethodInterceptorHandler$MethodInvocation
    Impl.proceed(MethodInterceptorHandler.java:164)
        at
    com.urbancode.ds.web.rest.TxInterceptionService$CommitAndBeginIn
    terceptor.invoke(TxInterceptionService.java:211)
        at
    org.jvnet.hk2.internal.MethodInterceptorHandler.invoke(MethodInt
    erceptorHandler.java:97)
        at
    com.urbancode.ds.web.rest.logs.LogViewResource_$$_jvste9a_b.down
    loadActivityLogFile(LogViewResource_$$_jvste9a_b.java)
        at sun.reflect.GeneratedMethodAccessor141.invoke(Unknown
    Source)
        at
    sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethod
    AccessorImpl.java:43)
        at java.lang.reflect.Method.invoke(Method.java:498)
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * UrbanCode Deploy Web UI Users                                *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Viewing Step Output Log results in blank/empty screen        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Fix is provided in IBM UrbanCode Deploy 8.0.0.0              *
    ****************************************************************
    

Problem conclusion

  • Fix is provided in IBM UrbanCode Deploy 8.0.0.0
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH56011

  • Reported component name

    UC DEPLOY

  • Reported component ID

    5725M5400

  • Reported release

    712

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2023-07-25

  • Closed date

    2024-01-12

  • Last modified date

    2024-01-12

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    UC DEPLOY

  • Fixed component ID

    5725M5400

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS4GSP","label":"IBM UrbanCode Deploy"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
13 January 2024