IBM Support

IJ47862: THE HARDWARE MONITORING DID NOT GET DATA.

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APAR status

  • Closed as program error.

Error description

  • The Hardware monitoring is not working.

Local fix

  • mmsysmoncontrol restart

Problem summary

  • The Hardware monitoring is not working.

Problem conclusion

  • This problem is fixed in 5.1.8.2

To see all Spectrum Scale APARs and their respective

Fix solutions refer to page:

https://public.dhe.ibm.com/storage/spectrumscale/spectrum_scale_
apars.html

Benefits of the solution:   
Health overview about the system.

Work Around:       
mmsysmoncontrol restart

Problem trigger:   
If hardware monitoring is started and then health monitoring is
started within 60 seconds health monitoring will not get any
data forever.

Symptom:   
No RAS Events from Hardware monitoring.
Platforms affected:   
All ESS since ESS3500

Functional Area affected:
RAS Events / Health Monitoring

Customer Impact:   
High Importance

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IJ47862
    • 

  • Reported component name
    SPEC SCALE STD
    • 

  • Reported component ID
    5737F33AP
    • 

  • Reported release
    518
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2023-08-10
    • 

  • Closed date
    2023-08-10
    • 

  • Last modified date
    2023-08-10
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    SPEC SCALE STD
    • 

  • Fixed component ID
    5737F33AP
    • 



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"STXKQY"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"518","Line of Business":{"code":"LOB26","label":"Storage"}}]
              

                                                                    

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            24 August 2023
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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