IBM Support

Getting Instana Agent logs for Windows Host

How To


Summary

Steps on how to get an Instana Agent logs for Windows Host.

Please also indicate if there are other monitoring tools running in the same host environment.

Steps

The agent logs are at: 

C:\Program Files\Instana\instana-agent\data\log

Simply zip up this directory and post the .zip file to the ticket.

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSE1JP5","label":"IBM Instana Observability"},"ARM Category":[{"code":"a8m3p000000UoUHAA0","label":"Agent-\u003EReq - Install - Config"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]

Document Information

Modified date:
26 March 2026

UID

ibm17024937