Troubleshooting
Problem
WinCollect 7 agents configured for remote management from the QRadar Console can write, 'Server redirected too many times (20)' messages in qradar.error. This error indicates that there is a mismatch with the Authorized Service token used by WinCollect. The resolution for the WinCollect agents to regain their ability to register and receive configuration updates is to replace the expired Authorized Service Token.
Document Location
Worldwide
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Document Information
Modified date:
31 July 2023
UID
ibm17013475