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Why do I get "Error 500: java.lang.NoClassDefFoundError: com.micromuse.response.memento.Memento"

Question & Answer


Question

I am getting "Error 500: java.lang.NoClassDefFoundError: com.micromuse.response.memento.Memento"  in my operator view.
The opview executes a java script policy that calls some functions to validate and compare tickets. What causes this error?

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSSHYH","label":"Tivoli Netcool\/Impact"},"ARM Category":[{"code":"a8m500000008ZvKAAU","label":"Impact-\u003EOperatorView"}],"ARM Case Number":"TS013590234","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]

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Product Synonym

Impact;NOI;Netcool

Document Information

Modified date:
08 May 2025

UID

ibm17011809