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Onboarding Activity fails at the step "KeyGrabber,PGP,IP Whitelist" with error "API execution failed:HTTP/1.1 404 Not Found".

Troubleshooting


Problem

PEM Onboarding Activity fails at the step "KeyGrabber,PGP,IP Whitelist" with error "API execution failed:HTTP/1.1 404 Not Found".

Symptom

Onboarding Activity fails at the step "KeyGrabber,PGP,IP Whitelist" with error "API execution failed:HTTP/1.1 404 Not Found".

Resolving The Problem

SSHKeyGrabber is not an API but a URI to be configured on HTTP Server Adapter in B2Bi instance. 
Documentation link: https://www.ibm.com/docs/en/spems/6.2.2?topic=manager-setting-up-sterling-b2b-integrator

To resolve an issue, configure HTTP Server Adapter with URI /SSHKeyGrabber pointing to bp CM_PEM_restAPI_SSHKeyGrabber in B2BI.
Reference the host and port of HTTP Server Adapter in API at the step "KeyGrabber,PGP,IP Whitelist" in the Onboarding activity.

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFG8Z","label":"IBM Sterling Partner Engagement Manager Software"},"ARM Category":[{"code":"a8m50000000L0kfAAC","label":"Activities"}],"ARM Case Number":"TS013471039","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]

Product Synonym

PEM;PEM Standard

Document Information

Modified date:
13 July 2023

UID

ibm17011797