Troubleshooting
Problem
During the execution of the command for creating extra DOORS server instances, two error messages display:
Unable to create multiple doorsd instance subkey
Unable to create registry subkey Access is denied. (0x5)
Symptom
In line with the product documentation:
https://www.ibm.com/docs/en/engineering-lifecycle-management-suite/doors/9.7.2?topic=server-command-line-switches
A command-line command is launched to install a new instance of the DOORS database server service:
C:\>"C:\Program Files (x86)\IBM\Rational\DOORS\9.7\bin\doors.exe" -minstall -port port_number -serverdata server_data_path
Two errors are returned:
Unable to create multiple doorsd instance subkey
Unable to create registry subkey Access is denied. (0x5)
Following the errors, no additional DOORS database server instance is created.
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSKR2T","label":"IBM Engineering Requirements Management DOORS"},"ARM Category":[{"code":"a8m50000000CiuGAAS","label":"ERM DOORS-\u003EDatabase Server"},{"code":"a8m50000000CipxAAC","label":"ERM DOORS-\u003EInstance Management"}],"ARM Case Number":"TS013598743","Platform":[{"code":"PF033","label":"Windows"}],"Version":"All Versions"}]
Log InLog in to view more of this document
This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.
Was this topic helpful?
Document Information
Modified date:
13 July 2023
UID
ibm17011791