IBM Support

On The RDP Server For Planning Analytics on Cloud: A Network Error Occurs When Accessing The File Share Location \\data\s

Troubleshooting


Problem

On the RDP Server (Rich Tier) For Planning Analytics on Cloud environment, the following network error occurs when accessing the shared folder (S:\) using 
\\data\s

 

Symptom

Network Error
Windows cannot access \\data\s

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Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSD29G","label":"IBM Planning Analytics"},"ARM Category":[{"code":"a8m3p000000PCFJAA4","label":"Planning Analytics-\u003EPlanning Analytics On Cloud Specific"}],"ARM Case Number":"TS012147074","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"},{"Product":{"code":"SSKVSF","label":"Planning Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSCTEW","label":"IBM Planning Analytics Local"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
04 July 2023

UID

ibm17009609