Troubleshooting
Problem
Logging into Planning Analytics For Excel, the following Windows Security error will occur
Symptom
Windows Security
Select Certificate for https://xxxxxx.planning-analytics.cloud.ibm.com
Select a certificate from the following list to authenticate with the https://xxxxxx.planning-analytics.cloud.ibm.com/ connection
No certificate available
No certificates meet the application criteria
Click ok to continue
OK Cancel
No certificates meet the application criteria
Click ok to continue
OK Cancel
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSD29G","label":"IBM Planning Analytics"},"ARM Category":[{"code":"a8m50000000KzLAAA0","label":"Planning Analytics-\u003EPlanning Analytics For Microsoft Excel-\u003EInstall Configure and Upgrade"}],"ARM Case Number":"TS012993911","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"},{"Product":{"code":"SSKVSF","label":"Planning Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSCTEW","label":"IBM Planning Analytics Local"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
04 July 2023
UID
ibm17009605