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Error when running /opt/qradar/support/clear_csr.py

Troubleshooting


Problem

When you execute the /opt/qradar/support/clear_csr.py script, the following stack trace is generated:
  
# /opt/qradar/support/clear_csr.py
Dry run has been enabled: False
Traceback (most recent call last):
  File "/opt/qradar/support/clear_csr.py", line 248, in <module>
    main()
  File "/opt/qradar/support/clear_csr.py", line 242, in main
    csr_cleaner.clean_csr(True)
  File "/opt/qradar/support/clear_csr.py", line 195, in clean_csr
    csr_path_list, csr_command_dict = self.get_csr_config_mapping()
  File "/opt/qradar/support/clear_csr.py", line 181, in get_csr_config_mapping
    json_data = self.parse_json(json_config_path)
  File "/opt/qradar/support/clear_csr.py", line 144, in parse_json
    data = json.load(json_file)
  File "/usr/lib64/python3.6/json/__init__.py", line 299, in load
    parse_constant=parse_constant, object_pairs_hook=object_pairs_hook, **kw)
  File "/usr/lib64/python3.6/json/__init__.py", line 354, in loads
    return _default_decoder.decode(s)
  File "/usr/lib64/python3.6/json/decoder.py", line 339, in decode
    obj, end = self.raw_decode(s, idx=_w(s, 0).end())
  File "/usr/lib64/python3.6/json/decoder.py", line 355, in raw_decode
    obj, end = self.scan_once(s, idx)
json.decoder.JSONDecodeError: Expecting ',' delimiter: line 7 column 3 (char 177)
This stack trace indicates an error in the script due to a JSON decoding issue. The error occurs online 7, column 3 (character 177) where a comma delimiter was expected

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSV4BL","label":"IBM QRadar"},"ARM Category":[{"code":"a8m0z000000cwt3AAA","label":"QRadar Apps"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"},{"Product":{"code":"SSTZMA","label":"QRadar Appliance Hardware"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
13 December 2023

UID

ibm17009531

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