Troubleshooting
Problem
A Cognos Analytics report, run with the SDK script (based on SDK sample, 'runreport') and executing for a duration longer than the socket timeout of 5 mins, fails with the
Read timed out error.Symptom
Reports that can complete execution in less than 5 mins runs successfully.
Only the long running reports fail.
Logs show reports failed with:
java.net.SocketTimeoutException: Read timed out.Complete error trace looks as shown:
ERROR com.lemc.cognos.services.ReportService - SOAP exception!
org.apache.axis.AxisFault: ; nested exception is:
java.net.SocketTimeoutException: Read timed out
at org.apache.axis.AxisFault.makeFault(AxisFault.java:101) ~[axis.jar:?]
at org.apache.axis.transport.http.HTTPSender.invoke(HTTPSender.java:154) ~[axis.jar:?]
at org.apache.axis.strategies.InvocationStrategy.visit(InvocationStrategy.java:32) ~[axis.jar:?]
at org.apache.axis.SimpleChain.doVisiting(SimpleChain.java:118) ~[axis.jar:?]
at org.apache.axis.SimpleChain.invoke(SimpleChain.java:83) ~[axis.jar:?]
at org.apache.axis.client.AxisClient.invoke(AxisClient.java:165) ~[axis.jar:?]
at org.apache.axis.client.Call.invokeEngine(Call.java:2784) ~[axis.jar:?]
at org.apache.axis.client.Call.invoke(Call.java:2767) ~[axis.jar:?]
at org.apache.axis.client.Call.invoke(Call.java:2443) ~[axis.jar:?]
at org.apache.axis.client.Call.invoke(Call.java:2366) ~[axis.jar:?]
at org.apache.axis.client.Call.invoke(Call.java:1812) ~[axis.jar:?]
at com.cognos.developer.schemas.bibus._3.ReportServiceStub.run(ReportServiceStub.java:8093) ~[axisCognosClient.jar:]
at com.lemc.cognos.services.ReportService.generateReport(ReportService.java:139) ~[main/:?]
at com.lemc.cognos.report.OSReport.runOsReport(OSReport.java:126) ~[main/:?]
at com.lemc.cognos.CognosReport.main(CognosReport.java:62) ~[main/:?]
Caused by: java.net.SocketTimeoutException: Read timed out
at java.net.SocketInputStream.socketRead(SocketInputStream.java:127) ~[?:1.8.0]
at java.net.SocketInputStream.read(SocketInputStream.java:182) ~[?:1.8.0]
at java.net.SocketInputStream.read(SocketInputStream.java:152) ~[?:1.8.0]
at com.ibm.jsse2.ak.a(ak.java:71) ~[?:8.0 build_20220909--560]
at com.ibm.jsse2.ak.g(ak.java:115) ~[?:8.0 build_20220909--560]
at com.ibm.jsse2.ak.d(ak.java:32) ~[?:8.0 build_20220909--560]
at com.ibm.jsse2.bj.a(bj.java:444) ~[?:8.0 build_20220909--560]
at com.ibm.jsse2.bj.access$300(bj.java:374) ~[?:8.0 build_20220909--560]
at com.ibm.jsse2.bj$b.read(bj$b.java:72) ~[?:8.0 build_20220909--560]
at java.io.BufferedInputStream.fill(BufferedInputStream.java:257) ~[?:1.8.0]
at java.io.BufferedInputStream.read(BufferedInputStream.java:276) ~[?:1.8.0]
at org.apache.axis.transport.http.HTTPSender.readHeadersFromSocket(HTTPSender.java:593) ~[axis.jar:?]
at org.apache.axis.transport.http.HTTPSender.invoke(HTTPSender.java:143) ~[axis.jar:?]
... 13 more
00:20:58.383 [main] ERROR com.lemc.cognos.services.ReportService - Message: ; nested exception is:
java.net.SocketTimeoutException: Read timed out
Document Location
Worldwide
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Document Information
Modified date:
15 January 2026
UID
ibm17007799