Troubleshooting
Problem
After the host name changes with qchange_netsetup, or after a migration, the hosts files hash is not correct.
Symptom
Usually apps display an error "unable to sync service" in
/var/log/qradar.error:
[hostcontext.hostcontext] [pool-1-thread-2] com.ibm.si.application.migration.tasks.StartAppMigrationTask: [ERROR] [NOT:0000003000][127.0.0.1/- -] [-/- -]An error occurred while attempting to execute task to perform migration of type [apphost]: [com.ibm.si.application.migration.exception.AppMigrationStartAppsException: There was a problem starting apps on target host [Unable to sync service on host [https://a2a2aaaa2a22a222.localdeployment:26001/v1/api/]]]
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"ARM Category":[{"code":"a8m0z000000cwsyAAA","label":"Admin Tasks"},{"code":"a8m0z000000cwtNAAQ","label":"Deployment"},{"code":"a8m0z000000cwt3AAA","label":"QRadar Apps"}],"ARM Case Number":"","Platform":[{"code":"PF016","label":"Linux"}],"Version":"7.5.0"}]
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Document Information
Modified date:
23 June 2023
UID
ibm17006717