Troubleshooting
Problem
Customer requested that their IBM Cognos Controller on Cloud environment become integrated with Planning Analytics on Cloud.
The integration process was completed by the Cloud Operations team and now, users can no longer connect to IBM Cognos Controller.
The integration process was completed by the Cloud Operations team and now, users can no longer connect to IBM Cognos Controller.
Symptom
Users receive the following message after an attempt to log on: "The user currently logged in is not authorized to use this method"
Document Location
Worldwide
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Document Information
Modified date:
28 November 2024
UID
ibm17005041